Clinical Services Manager

Contract: Permanent
Location: London
Salary:  £51,113 p.a., plus generous holiday entitlement, pension scheme and group life assurance
Job Ref: VA-122

Since 1985 Freedom from Torture has been the only UK human rights organization dedicated to treating and supporting torture survivors who seek refuge in the UK. We do this primarily through psychological therapies but also services which document torture forensically, practical legal and welfare support and creative groups.

Thanks to the dedication of our staff and volunteers – as well as thousands of passionate supporters and funders – thousands of torture survivors have been able to rebuild their lives in incredibly difficult circumstances.

The purpose of the role is to be responsible for coordinating, leading and developing the clinical services function within the London Centre.

With broad, relevant experience and expert clinical, professional leadership and high-end managerial skills, you will champion people development as well as influence delivery of evidenced based practice, clinical standards, quality initiatives and audit based services.

This is a wide-ranging position where some of your key areas of responsibility will include:

• Being an effective role model and leader to encourage, develop and enhance skills of others
• Promoting professionalism and resourcefulness within your own scope of practice
• Keeping up-to-date with current legislation, policies and procedures
• Monitoring and assisting in the delivery of supreme client care 
• Developing and supporting business initiatives, policies and strategies to improve service delivery
• Leading the team and demonstrating compassion through encouragement of effective relationships
• Respecting clients’ dignity, privacy, wishes and beliefs
• Maximising staff utilisation, resources and delivery of clinical care
• Taking responsibility for the Centre’s budget and delivery of agreed KPIs 
• Being the registered and nominated person with the Care Quality Commission (CQC)
• Regular evaluation and reviewing of resources and partaking in the business planning process. 

The ideal candidate for this role will have the following experience and skills:

• Psychological therapist, Clinical Psychologist, Social Worker, Registered Nurse (Mental Health), with at least 5 years  post-registration experience working within mental health services.
• Relevant post registration experience and management qualification
• Management and leadership qualities and influencing clinical teams within community settings
• Strong financial awareness in order to balance the provision of quality care against budget
• Knowledge/experience of working with clients with complex PTSD, survivors of torture or asylum seekers
• Unquestionable commitment to high standards of client care and service delivery. 

This is an important role within Freedom from Torture. A role where no two days are the same and where your level of commitment, knowledge, experience and skills will benefit so many. If you believe you have the qualities necessary to perform well within this position, we would like to hear from you!  

For an informal discussion, please contact Sarah Owen, Interim Director of National Clinical Services on 20 7697 7819.

To view the Job Description and Person Specification, please click clinical services manager jd.doc

Closing date:  9th March 2018
Expected date of interviews: 19th March 2018

Freedom from Torture is striving to be an equal opportunities employer.
No agencies please